Pioneering the Future with AI: Our Commitment to Innovation and Security

At BRON, we believe in the transformative power of technology. We are enthusiastic adopters of Artificial Intelligence (AI), integrating it into our systems and platforms to enhance our services, drive innovation, and deliver exceptional value to you, our clients. Our approach is rooted in the ethical and human-centric use of AI, ensuring that progress always serves people.

We are committed to deploying industry-leading safety precautions, continuously monitoring our AI models, and proactively taking steps to mitigate emerging risks. This commitment is central to our promise of delivering state-of-the-art service you can trust.

Navigating the Digital World Together: A Shared Responsibility

In today's interconnected world, all forms of electronic communication—from email to online portals—carry inherent risks. Malicious actors constantly seek to exploit these systems for fraud and other criminal activities. While we take extensive measures to secure our platforms, we believe that the strongest defense is a partnership.

Effective security is a shared responsibility. By working together, we can create a safer digital environment for our interactions. This policy outlines our commitments to you and the reasonable steps you should take to protect yourself.

Your Role in Staying Secure: The Importance of Verification

Your vigilance is a critical layer of security. You are responsible for independently verifying the authenticity and accuracy of any communication that appears to be from BRON, especially if it requests sensitive information or instructs you to make a payment.

Recent rulings by South Africa's highest courts have underscored that the party making a payment has a responsibility to verify banking details before transferring funds, particularly when warned of the risks of fraud.

Therefore, before acting on any instruction that involves:

• Payment details
• Changes to your personal or account information
• Significant financial or strategic advice

You must verify the instruction with us through a secure, pre-established communication channel. Do not rely solely on email. A failure to perform this independent verification may result in you being liable for any resulting losses.

Our Position on Liability and System Use

To provide clarity and ensure our relationship is built on a transparent legal foundation, please take note of the following terms regarding the use of our electronic and AI-powered systems:

• Liability for Third-Party Criminal Acts: While BRON implements "appropriate, reasonable technical and organisational measures" to protect information as required by South African law , we cannot be held liable for any loss or damage you suffer that results directly from the unlawful criminal acts of third parties (such as hacking, phishing, or business e-mail compromise), unless such loss is a direct result of BRON's gross negligence or willful misconduct.
• Use of AI-Powered Systems: Any information, analysis, or recommendations generated by our AI tools are provided on an "as is" basis. These tools are powerful, but they are aids for human decision-making, not a substitute for it. The outputs may contain errors or inaccuracies, and you should not rely on them exclusively for significant decisions without independent verification. BRON disclaims all liability for any loss arising from your reliance on unverified AI-generated content.
• Indemnity: You agree to indemnify BRON against any claims, losses, or damages we may incur that arise from your failure to comply with your duty of verification or from other negligent security practices on your part.

Reporting Suspicious Activity

If you encounter any material, communication, or behaviour that seems suspicious or unusual, you are required to report it to our office immediately for investigation. Prompt reporting is one of the most effective ways to prevent and mitigate harm.

Your Acceptance of These Terms

By using our services, platforms, and communication systems, you acknowledge the inherent risks and agree to the terms of shared responsibility and the limitations of liability outlined on this page.

If you have a fundamental objection to our use of AI or these terms, please bring this to the attention of our leadership team immediately to discuss future engagement and any contractual implications.