5. Digital Engagement and Technology 

As we integrate advanced tools into our service delivery, the following policies govern our use of AI and digital security:

Pioneering the Future with AI At BRON, we believe in the transformative power of technology. We are enthusiastic adopters of Artificial Intelligence (AI), integrating it into our systems and platforms to enhance our services, drive innovation, and deliver exceptional value to you, our clients.

Ethical Use: Our approach is rooted in the ethical and human-centric use of AI, ensuring that progress always serves people.

Safety Commitment: We are committed to deploying industry-leading safety precautions, continuously monitoring our AI models, and proactively taking steps to mitigate emerging risks. This commitment is central to our promise of delivering state-of-the-art service you can trust.

6. Cybersecurity: 

A Shared Responsibility In today's interconnected world, all forms of electronic communication—from email to online portals—carry inherent risks. Malicious actors constantly seek to exploit these systems for fraud and other criminal activities. While we take extensive measures to secure our platforms, we believe that the strongest defence is a partnership. Effective security is a shared responsibility.

7. Verification & Payment Security

 Your vigilance is a critical layer of security. You are responsible for independently verifying the authenticity and accuracy of any communication that appears to be from BRON, especially if it requests sensitive information or instructs you to make a payment.

Duty to Verify: 

Recent rulings by South Africa's highest courts have underscored that the party making a payment has a responsibility to verify banking details before transferring funds.

Mandatory Checks:

Before acting on any instruction involving payment details, changes to personal information, or significant strategic advice, you must verify the instruction with us through a secure, pre-established communication channel. Do not rely solely on email.

Liability: 

A failure to perform this independent verification may result in you being liable for any resulting losses.

8. Liability Limitations

Third-Party Acts: 

While BRON implements "appropriate, reasonable technical and organisational measures" to protect information as required by South African law, we cannot be held liable for loss or damage resulting directly from the unlawful criminal acts of third parties (such as hacking, phishing, or business e-mail compromise), unless such loss is a direct result of BRON's gross negligence or willful misconduct.

AI Recommendations: 

Any information, analysis, or recommendations generated by our AI tools are provided on an "as is" basis. These tools are aids for human decision-making, not a substitute for it. The outputs may contain errors or inaccuracies, and you should not rely on them exclusively for significant decisions without independent verification. BRON disclaims all liability for any loss arising from your reliance on unverified AI-generated content.

Indemnity: You agree to indemnify BRON against any claims, losses, or damages we may incur that arise from your failure to comply with your duty of verification or from other negligent security practices on your part.

9. Reporting & Acceptance

If you encounter any material, communication, or behaviour that seems suspicious or unusual, you are required to report it to our office immediately for investigation. By using our services, platforms, and communication systems, you acknowledge the inherent risks and agree to the terms of shared responsibility and the limitations of liability outlined on this page.

If you have a fundamental objection to our use of AI or these terms, please bring this to the attention of our leadership team immediately to discuss future engagement and any contractual implications.